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Assistant Hall Director (July 2020 to May 2021)
Student Affairs
Residence Life
Part time

The University lives out its mission of teaching and learning, faith and formation, service and leadership in both on-campus and off-campus communities. It is in these communities that we promote mutual respect, faith development, and service to fellow students and the University community at large.

Consistent with the University’s mission, the Assistant Hall Director (AHD) position provides hall leadership in the University’s residence halls. AHDs reside in the residence halls. AHDs invest in the lives of students both educationally and spiritually and is a leader in the hall community through presence, role modeling, and community involvement. Although no specific religious background is required of AHDs, AHDs serve a key role in fostering community within the residence halls, inspired and informed by the University’s Catholic and Holy Cross tradition of residentiality.

This position requires the ability to live full-time in the assigned University residence hall as an individual occupant.

New AHDs work part-time 39 weeks per year, generally 20-25 hours per week (July 27, 2020 - May 23, 2021). In addition to tuition remission consistent with University policies, the University provides a semi-furnished apartment within the assigned residence hall with included utilities and amenities (internet, cable, laundry), as well as an academic-year meal plan, cell phone stipend from August-May, reserved parking, and professional development to AHDs. Preference is given to AHD candidates who will be enrolled in the Master of Arts in Higher Education and Student Affairs (MA HESA) program at the University. (Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.)

The full job description is available at: http://bit.ly/UPAHD20-21

This posting was posted on February 10, 2020, and applications will be accepted on a rolling basis until the position is filled.

Community Development

Resides in assigned residence hall.

Under the direction of the hall director, assists in developing a culture of community and communal responsibility within the assigned residence hall.

Establishes rapport with residents, engages with them through daily interactions, and provides a consistent presence as a role model and information resource.

Understands University policies and procedures, educates students, and enforces policies.

Attends and participates in the planning, development and execution of educational programming and vibrant community events within the hall, to support and further the mission of the University.

Partners with the pastoral resident to provide faith development guidance and support. Attends weekly celebration of Mass and assists with other spiritual activities such as the annual hall spiritual retreat.

Mentors and advises student leaders involved in hall council, including meeting individually and in groups to discuss event planning, to assist with budget management, and to troubleshoot problems. Coordinates hall council elections. Collaborates with the hall director in advising the coordinator/ambassador student leaders.

Student Development

Provides support and counseling.

Assists students with academic, social, spiritual, and personal needs or matters.

Maintains knowledge of campus resources and referral channels available to students.

Mediates conflicts and resolves issues.

Staff Development

Hires and supervises community assistants. Coordinates staff coverage schedules. Sets expectations for performance and provides feedback through performance evaluations. Addresses performance concerns in a timely and professional manner.

Participates in training activities for hall staff. Attends weekly staff meetings and assists the hall director in supervision of the resident assistant staff.

Hall Operations & Administration

Maintains regular on-call duty hours in rotation with the hall director and responds to problems and concerns brought forward by students.

Responds to and manages crisis situations through immediate action, sound judgment, and appropriate referrals.

Assists hall director with building and safety issues, and coordinates with Physical Plant, Public Safety, and other University resources as needed.

Other duties as relevant to the duties of the position or as assigned by supervisor or supervisor’s designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.

Education and Experience

Required: Bachelor’s Degree.

Preferred: Relevant experience as student or employee at an institution of higher education.  

Preferred: Experience related to advising, community development, faith development, educational programming, and conflict resolution.

Preferred: AHD candidates who will be enrolled in the Master of Arts in Higher Education and Student Affairs (MA HESA) program at the University.

Or equivalent education and/or experience.

Certifications and Licenses

Preferred: active driver’s license.

Knowledge, Skills and Abilities

Knowledge of or ability to learn, respect, and support the structure, mission, and values of the University of Portland and the tradition of the Holy Cross.

Demonstrated ability to engage, built rapport with, and interact effectively with college-age students in university residence halls or in ministry of young adults.

Excellent verbal and written communication skills.

Excellent leadership skills.

Ability to work independently but also to constructively receive supervisory direction and work collaboratively in a team setting.

Ability to exercise excellent judgment.

Ability to maintain confidential information.

Strong, effective interpersonal and customer service skills.

Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.

Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff.

Ability to use computer, technology, and software/application skills at level of proficiency required by duties of the position, including Microsoft Office suite, email, and internet. Ability to quickly learn and use new technologies and applications at level of proficiency required by duties of the position.

Physical Requirements

Frequently: sit, perform desk based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.

Occasionally to frequently: capacity to manage stress and maintain personal stability in a demanding and stressful work environment.

Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 10 pounds.

Frequently: ability to interact and communicate with members of the University and others as necessary.

As needed: ability to work irregular hours and any part of the day or week, including early mornings, evenings, overnight hours, weekends, and holidays.

Working Conditions

Hours of employment: will require working flexible and/or irregular hours during any part of the day or week, including early mornings, evenings, overnight hours, weekends, and holidays; additional work hours may be required with little notice.

Work-related stress: stress from work-related situations such as those involving challenging, urgent, time-sensitive, or multiple matters.

Other: Ability to live in residence hall environment; ability to live individually in assigned residence.

*All University of Portland positions require the ability to use and/or learn to use in a timely manner current or new technologies, software, and applications at level of proficiency and sophistication required for duties of the position. In most situations, the necessity of learning, using, and/or supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Please see full job description (link in most postings) for information about physical requirements, working conditions, work standards, and statement about reasonable accommodations.

Supplemental Questions

1. What is it about this position at the University of Portland that interests you?

2. What are your areas of work-related strength? What are work-related areas that you would like to improve?

3. Please describe your experience living in an intentional community.

4. Please describe your experience with supervision of other employees.

5. Please describe your experience providing education and support to students.

6. Please describe your experience handling crisis or emergency situations.

7. Please explain what diversity, inclusion, and equity means to you. Please describe your education and work-related experiences applicable to diversity, inclusion, and equity.

Cover Letter, References, Resume, Supplemental Questions

Notice of University requirements regarding offers of employment and background investigations: Offers of employment by the University are in in writing and signed by the head of the Office of Human Resources and the President, the Provost, or a Vice President. Any offers of employment that do not meet these requirements are not final and are contingent on final approval by Human Resources and receipt of a written offer of employment that meets the previously-stated requirements. A background investigation process is required before final hiring procedures can be completed for all faculty and staff positions. Any offers received before a background investigation is successfully completed are not final and are contingent on successful completion of a background investigation.


For those requiring a reasonable accommodation to apply: Applicants who have a disability and would like to request a reasonable accommodation regarding the application or hiring process should contact Human Resources (503) 943-8484.


The University’s mission and EEO statement: Founded in 1901, the University of Portland is a private, comprehensive, Catholic university with a mission of teaching and learning, faith and formation, service and leadership. The University of Portland is an equal opportunity employer fully dedicated to achieving a diverse faculty and staff. The University of Portland does not discriminate in its educational programs, admissions policies, scholarship and loan programs, athletic and other school-administered programs, or employment on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, or any other basis protected by and consistent with the law. Please see the University’s full Equal Opportunity and Nondiscrimination Policy here: https://www.up.edu/disclosures/nondiscrimination-policy.html.